History and Future
With over 10 years specialized experience in the computer field, EPoX Computer Company was established in February 1995. The company grew rapidly with expected sales and production capacity and in less than two years our worldwide sales and technical service network was built-up. With a strong R&D team, EPoX was not only able to provide a wide range of products but also has been recognized as an innovation pioneer in the field. Besides the computer field, EPoX has also been expanding into the communications field since 1998. To design and produce 'the 3C' of integrated products is the goals planned for the near future. As recent milestone in the ending millennium EPoX is successfully listed since November 1999 on the Taiwan Stock Exchange. (TAIEX: 5414)"We strive for excellent products, service and organization to achieve customers' total satisfaction." Sales and Service
To build up a good business relationship with customers, EPoX always follows a Customer Focus Strategy in which customer satisfaction is always the first priority to the company. EPoX stresses "reliable" and "professional" services throughout its marketing activities. The company believes that they are the main factors to win customers' trust and confidence. This essential philosophy has led EPoX to provide customers with broad in-depth support including new products, advance marketing information, updated techniques, application assistance, on-time delivery, RMA and various partner & assembler solution programs. To broaden the company's market presence and improve sales coverage globally, EPoX has established subsidiaries in USA, the Netherlands, China and Germany.Research and Development
"Easy Assembly" is the main principle of EPoX's mainboard design. Based on this principle, EPoX's R&D team members have dedicated themselves to the goal of "user friendly" and have gained several achievements. EPoX was the first manufacturer to develop the ESSJ (Easy Setting Single Jumper) which is now widely used and recognized. Additionally, EPoX again was the first mainboard producer in the industry to announce the user-friendly technology KBPO (Keyboard Power On) in Q1 of 1997.In Q3 of the same year we announced the exclusive system hardware monitoring software USDM (Unified System Diagnostic Manager); a software program with windows and graphical interface to show important system hardware information. Manufacturing and Quality
With accumulative mass production experiences over the years, good quality is always in the top of EPoX's operation priority list. EPoX now incorporates high-speed SMT machines for on-time delivery and high quality standards. EPoX also exploits I.C.T. testing equipment for its QC process and builds-up burn-in rooms for stability and reliability. These devices have allowed the company to enhance its production quality and sharpened its competitive edge in the marketplace.The company follows TQM (Total Quality Management) principles to achieve its ultimate aim for zero defect. All products meet FCC/CE requirements and EPoX has been ISO-9002 certified in 1997 and further received ISO-9001 certification at the end of April 1998.
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