"The subject is Synapse 2.0, a "cloud-based unified driver for gamers" offered by Razer that saves gaming preferences online, including the user-defined settings and configuration of gaming mice. This lets gamers log in from anywhere in the world, or switch to a new mouse and play with their personal settings intact. The activation server for Synapse 2.0 went down a couple of times recently due to Hurricane Sandy and some server usage spikes that the system couldn't handle. That's relevant because an uproar against this service building this week seems to have originated from a forum post by a customer who purchased a Razer Naga gaming mouse, and apparently tried to set it up during one of the outages. The user writes..."