Microsoft rings alarm bell on fake Windows support calls

Tagged: hackers, Microsoft Windows, Off Topic, Scams, Support, Software, Technology
Source: Computerworld Inc - Read the full article
Posted: 3 years 18 weeks ago

"Microsoft today warned that scammers have taken to the phone lines to dupe Windows users into putting malware on their machines or paying for worthless help.

The ploy isn't new -- security experts have seen it in circulation for at least a year -- but Microsoft was the first to quantify the problem.

According to Microsoft, which sponsored surveys in the U.S., the U.K., Ireland and Canada, 15% of the people polled said they had received unsolicited calls from fraudsters posing as computer support technicians who claimed they were offering PC security checks.

The scammers try to trick users into believing that their computer is infected -- often by having them look at a Windows log that typically shows scores of harmless or low-level errors -- then convince them to download software or let the "technician" remotely access the PC."

 

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Razear
Razear's picture
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Joined: 12/30/2008
Posts: 1120

I've actually had a guy call my house recently regarding this, and obviously I didn't fall for it. Anyone else had this happen to them?