HP Notebook PC Battery Recall

Tagged: Battery, HP, Technology
Source: HP - Read the full article
Posted: 4 years 25 weeks ago

Important Safety Recall announced 5/14/2009
HP Notebook PC Battery Pack Replacement Program

May 19, 2010 - PROGRAM EXPANSION

HP is sending you this notice because HP has expanded a worldwide
voluntary recall and replacement program in cooperation with
various government agencies. HP has added battery packs to the
replacement program originally announced on May 14, 2009 and
revised on October 15, 2009.  Product model series were also added
to the list of products that may have been sold with affected
batteries. The battery packs have the potential to overheat,
posing a fire and burn hazard to consumers.

The affected battery packs were distributed worldwide in certain
HP, HP Pavilion, HP Compaq, and Compaq Presario Notebook
Computers.

HP records show that you have registered a product that may be
affected. HP's primary concern is for your safety. If your
original battery has not been replaced, it is important to
validate your battery, even if validated previously. To reduce the
likelihood that a battery pack failure will cause damage, stop
using your battery pack immediately until you have determined
whether your battery pack is affected.

To validate your battery, visit the HP Notebook PC Battery Pack
Replacement Program website at
http://www.hp.com/support/BatteryReplacement

If the validation indicates that your battery is affected, HP will
provide a replacement battery pack at no cost to you.

NOTE: The validation process may show that your battery pack is
not affected by this recall. Less than 3% of the notebook PC
products manufactured from August 2007 to May 2008 and included
in the program, contained battery packs that are affected.

We apologize for any inconvenience this issue may have caused you.

Sincerely,

Hewlett-Packard Company