Because of the issues with the D-Link DGL-4500 Wireless Router, D-Link is receiving a lot of heat lately. People are experiencing continue router lockups, lost signals and more. The new 1.21 Beta (3rd phase) firmware solves some of the issues, but not all. Many just want to RMA the DGL-4500 and buy something else. This is from a D-Link Technical Engineer who writes, "Any complaints and or refund request should all go through Customer Service not Tech Support. 800-326-1688 ext 6314." That's a US telephone number though. I've asked for a Canadian telephone number with extension and will post it later.
UPDATE (Nov. 11, 2009): The Canadian telephone number for complaints and or refunds is 905-285-4083.
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