Blue Screen questions

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RobinHoodxBlade
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i have a few questions about what causes BSOD(blue screen of death)

1.) Is BSOD a hardware issue? or can it be software also.

2.) Ive been getting BSOD from extended times of the computer being in sleep....(4+ hours)
and i have a feeling its this one program which is removed but what was weird was
it showed up upon leaving sleep mode BUT it was a red/white screen is this normal?

3.) this is the program....http://www.kmpmedia.net/....
its a free media player but ive had a few issues so im giving up with it(altho i like it)
the issues where first it showed up as a malware IP address coming from the program
then i started getting BSOD and it was the only thing ive installed lately.

4.) How do you check the issue? ive heard of a minidump or something but how do i check this?

extra info:
these BSODs dont happen usualy after it restores itself but i have not
attempted to force a BSOD and ive installed that program every time so idk
yet if its the program or not but ill try this time.

*edit*
can a power surge / shut off cause this by any chance?

thanks in advance for any help and information you can give.

Razear
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BSODs are usually attributed to hardware issues...do you have anything overclocked?

RobinHoodxBlade
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Posts: 41

no...nothings overclocked but able e.x(processor is "black boxed" i think thats the term, and graphics card came with afterburner(i believe thats used for overclocking) but none of this is used and since
i posted i kept that media player off and have had no issues.

But could i get a response for how to read minidumps? incase it reveals info of a deeper issue.

eire1274
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Check your drivers. Sometimes a bad driver for the chipset or graphics card can trigger a hardware failure and result in a BSOD.

Given that it is a media player that seems to be triggering this, falls right in line with that. Latest unified pack for your motherboard chipset, and the latest graphics card driver. See if that affects anything.

Nick McDermott

RobinHoodxBlade
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Joined: 12/16/2012
Posts: 41

ok sure because ya i got it again when booting up but it did not require a restore to work again (this time).
ill check into drivers it might actualy be the graphics because(is this normal) that when i update via
windows update and there is like 15+ updates(about) and i try to do all at once it fails to update
and does a system restore?

but it could be my MOBO because i didnt install the drivers for that from the site and used
the old included disc.

but still i didnt get this answered...

"But could i get a response for how to read minidumps? incase it reveals info of a deeper issue."

or w.e the file that BSODs save.

*edit*
i updated all drivers for MOBO and graphics will update if i get another BSOD

p.s it seems i got it from a extended play time....i was playing a game for about 3-5 hours
and when i woke up(when computer was OFF) i turned it on to a blue screen. and the temp the
whole time was 30-50C so not over heated.

Razear
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Stress test your CPU and GPU and run Memtest to check memory stability.

RobinHoodxBlade
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how should i go by stress testing it? is there a program?(that wont have my computer burn up ^^)

Razear
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Prime95 is a good choice for CPU stress testing and MSI Afterburner for video cards. I'd run each for at least 12 hours straight to ensure stability, but there are times when stress tests encounter errors a few days in.

TheRealMan
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When you stress it, make sure to run something like HWmoniter along with it to ensure you are not overheating!

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