What is causing my PC to freeze and have BSODs? Help!

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Esp3n
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Joined: 03/30/2012
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Hi!

For some time ago I put an SSD and two WD Black 2TB HDDs in my PC, put the two hard drives in RAID1 in BIOS and installed Windows 7 on the SSD. I got BSODs on Windows login, and when I read about this I saw that many said to reinstall Windows. Another guy said that by changing a register value he got his Windows to accept the RAID, so I tried the same, with success. Sorta.

Since then my PC has been sporadically freezing. Not literally, but from time to time programs stop working for anywhere from 2 to 30 seconds. Occasionally I get BSODs as well. Additionally, many Windows updates will not install. Things are, as you can see, bad.

Do you think I have a problem with my RAID or my SSD or what? How should I go about fixing things? It is no problem for me to reinstall Windows, formatting disks or the likes, as I have no important or large files on my disks.

I can add that sometimes my PC seems to have a hard time R/W-ing to disks, as for example it will take 2 minutes to load maps in Call of Duty etc, and settings and UI customizations are forgotten (set to default). I have also seen that sometimes when I turn on my PC the RAID status is "Verify" in yellow.

It is no problem for me to delete everything and reinstall Windows. But will this fix my problems?

Thanks in advance

marijanovic
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Joined: 02/09/2011
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What SSD do you have? Does it have the latest available firmware?
What motherboard do you have? Did you flash the latest bios? Do you use the latest chipset drivers and raid drivers?

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Esp3n
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Joined: 03/30/2012
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Kingston HyperX 120GB SSD, Asus P8Z68 motherboard. I do not know if I have the latest drivers etc, but the problem has existed since I bought these parts and installed Win7.

Razear
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Did you use a transfer utility to move your data onto the new drives or did you preform a clean install?

Esp3n
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Joined: 03/30/2012
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I did a clean install.

Allen86
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Joined: 07/08/2008
Posts: 163

Next time you get a BSOD, you should write down the error code, it will tell you why the system is unstable. It's usually due to corrupt system files or corrupt video card drivers. I'm not up to par on storage drives and errors that occur with them, so I can't help you much in that department. However, you could try not running the drives in RAID and see what happens. Additionally, you can look up information on your SSD to see if it has been causing freezing for other owners of the product. Next time it BSOD's, write down the code and reply here with it.

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Esp3n
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Joined: 03/30/2012
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If I remember correctly the BSODs I get are 0x0000003D and 0x0000004F, but I will write them down next time. If I dismantle the RAID, won't I lose all the data on them? I will try and see if it helps.

From Kingston Website: "We have discovered a technical issue with our SH100S3 SSD which could result in temporary drive disappearance during certain sleep modes or a rarely, randomly occurring BSOD.". How do I know my SSD is the "SH100S3" one, does it say on the disk? I will try to update firmware, can this be done when it is the OS disk?

Allen86
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Joined: 07/08/2008
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Just back up all your files on an external or something while you're doing your tests.

It will likely tell you the model number on the SSD, usually on a sticker like most components.

eire1274
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SSD firmware is sort of like BIOS for the device. It can safely be replaced without affecting the stored data.

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Esp3n
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Joined: 03/30/2012
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My SSD is a SH100S3B. Is it just me, or does the 'B' indicate fixed firmware? I guess I can try updating anyway. I will update firmware when I get home from vacation in two days. Thanks for all your help so far!