I have a Toshiba laptop that, every time it boots, as soon as the bar where it is basically loading into Windows goes away, the screen just stays black and sits there indefinitely, until I turn off the laptop.
AMD Turion X2 Mobile CPU
2 GB RAM
Windows Vista Home Premium 64 bit
Laptop Model #: PSAFGU-00L002
Any of you have any suggestions? I'm considering removing the HDD and connecting it to my Desktop to run diagnostics/Virus scanners on it in case it's the HDD or a virus.
Thanks in advance. I will be uploading a video later to show exactly what it does.
Have you tried to run it in safe mode, or "last known good configuration"? Press 8 during initial boot to get those options.
Often a bad entry in the registry can cause this. "Last known..." will bring up a backup of the last complete boot.
I'd also recommend downloading the Ultimate Boot CD image and booting off of it on disc. It includes a decent virus system that can be run off of the disc without booting into Windows. Very useful for troubleshooting.
Thanks for the help.
I assume you meant "press F8". I alternated between F8 and 8 just to be sure. I chose the option you said to and it produced the same result. After the loading bar it just leaves the screen blank. On, but blank.
I will be taking the HDD out and connecting it to my Desktop next. I don't have any CD's/DVD's to burn or a USB Flash Drive either so I can't use the Ultimate Boot CD you mentioned :(.
Anything else you might suggest though?
Edit: New symptom.
When it tries to boot, sometimes, not all the time, but sometimes, it will lose complete power and restart slowly. By "lose complete power" I mean the Battery and Power Cord LED's go off. Even though the battery is in and the Power Cord is plugged into a wall outlet.
By "restart slowly" I mean each LED comes on after about 5 secs. First the Power Cord LED then the Battery LED.
You're right, F8. Missed key (or brain cell moment).
UBCD is pretty much it. Borrow a disc?
As far as the power is, that is very strange. Remove the battery with the power cord disconnected, then plug it in and power it up (with no battery) and see if the behavior follows. If not, then we know the battery is crystallized and is the problem, and you need to replace it. If it still continues, then we have something else causing the issues, likely a motherboard fault, and that's beyond anything I can do to help you with.
Well, I plugged the HDD up to my computer and somehow it automatically did a chkdsk that I didn't set up after a reset. Kinda weird imo.
That fixed it apparently. Now the computer boots and lets us log in and access everything and the like. I removed the battery and it doesn't randomly restart anymore so I assume it was the batter as the laptop is 5 years old.
Thanks for the help :)
Good news! Cheers!
Glad the question solved, sometimes it is good to discharge and reset the laptop by disconnecting all power source and press the power button over 15 seconds.
Battery considered a part on the mobo even we can run the latpop without the battery(just use the AC adapter alone), not installing the battery or having a non working battery may cause many weird situation. This is really depends on the laptop mobo designs as well.
Tech Manager, WPTinc.
PcTestCard.co.uk wrote: Battery considered a part on the mobo even we can run the latpop without the battery(just use the AC adapter alone), not installing the battery or having a non working battery may cause many weird situation. This is really depends on the laptop mobo designs as well.
Depending on the model, some feed through the battery circuit and will not boot up without a battery. These are fairly rare. MOST laptops handle power filtering at the external power box, and running without a battery will not affect them; the warnings from manufacturers keys on how easy it is to disconnect the power, and without the battery as a backup power source any interruption can cause rebooting or unexpected power loss. No real damage or "wear and tear" happens.
Some older laptops couldn't stabilize voltages without a battery, and it could in fact burn out on AC only, but this changed drastically when motherboards in the Pentium and 686 ranges provided voltage controls on-board. Modern laptops are designed around this fault. Check manufacturer's tech pages and this is detailed as safe.
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