Freeze during youtube on my new rig

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Tenac
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Joined: 05/09/2011
Posts: 21

Hi all,
So I´ve put together my new PC with these components:

Intel Core i7-2600k @3,4GHz with CoolIT eco a.l.s. (never above 50°C with Prime95 (8 Threads) and I can´t even hear it; Windows Index : 7,6)
MSI 6870 Hawk (never above 60°C with Furmark; Windows Index : 7,8)
8GB(4x 2GB) G.Skill eco 1,35V CL7 1600 @ 1,6V CL7 and 1600MHz (Windows Index : 7,8)
2x OCZ Agility3 60GB in RAID0 (Windows Index : 7,9; its amazingly fast!!)
MSI P67A-G45 (B3)
Enermax Modu87+ 80+ Gold 500Watts
Windows 7 Professional 64bit

First I have to say that this computer is amazingly fast! It works extremly well and I can run Prime95 and Furmark at the same time with no problems. (so I think its not the PSU)

PROBLEM!

I have one big problem with this PC-setup but I don't know where it is.
First I couldn't get pass the Windows Experience Index because there was some sort of "blue screen" whenever I came to the Media-decoding-optimizing (or something else; I have the German version installed : "Leistungsindex").
Now it works after I increased the DRAM Voltage from 1,44 to 1,64. The "standard-Voltage" of 1,35 does definetly NOT work!
But when I try to watch youtube videos I get the same "blue screen", the music goes on for a few seconds and then I have to reset.
I have already tried a different RAM with no results.
First I thought it is the AMD CCC and the display driver, but in google I always read something about the RAM

PLEASE help me!

Tenac
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Joined: 05/09/2011
Posts: 21

I´ve installed new video card drivers bur it still doesn't work...
I tried CCC 10.5 and 11.6 and some other drivers. (I always deinstalled the drivers properly bevor I installed a new one)

Birac
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Joined: 06/12/2011
Posts: 34

Do you have access to another videocard? Because it kinda sounds like that might be your issue.

If you can, maybe try disabling hardware acceleration in your adobe flash. Right click on a flashvideo, settings and then try to deselect it.

Might help, who knows. I never heard about an issue like this.

Tenac
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Joined: 05/09/2011
Posts: 21

Thanks for the advise! It seams like deselecting hardware acceleration did it! I only watched a few videos for testing, so it could still be there.
But what does this mean? Is my video card broken?

Tenac
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Joined: 05/09/2011
Posts: 21

When I run the Windows Experience Index it breaks down again... I´m going to test another video card.
sometimes I get this blue screen

Problemsignatur:
Problemereignisname: BlueScreen
Betriebsystemversion: 6.1.7600.2.0.0.256.48
Gebietsschema-ID: 1031

Zusatzinformationen zum Problem:
BCCode: 119
BCP1: 0000000000000001
BCP2: 00000000FFA9B2B7
BCP3: 0000000000000026
BCP4: 0000000000000025
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Birac
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Joined: 06/12/2011
Posts: 34

Yeah I think it's the videocard.

I don't know what the bluescreen means but you could try http://msdn.microsoft.com/en-us/windows/hardware/gg463012

It's used to debug the memorydump that happens on a BSOD. I haven't tried the tool but I think it might help :)

Good luck

Tenac
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Joined: 05/09/2011
Posts: 21

Ok I´m gonna try this.
I´ve put in an older video card (HD3400 series) and everything works fine! The question is if the video card is the problem or the AMD driver... I tried so many different drivers that it has to be the video card.. maybe you know some drivers which work 100% old or new.

Thank you for your help Birac!!

Tenac
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Joined: 05/09/2011
Posts: 21

So I´ve tried another video card (HD 4870 (Index of 7,5 passed) which should be a good comparison to my HD 6879).
The card has no problems with youtube vids, windows index or anything else.
I send the card back and order a new one and hope this is not a driver problem, but that dowsn't seam very realistically.
I let you know if that was the problem.

And thank you for your help!

Birac
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Joined: 06/12/2011
Posts: 34

Thank you :)

Always happy to help. I have a HD 5770 and I use the 11.6 drivers. I have no issues what so ever. I think you was just unlucky with your card.

Vortex2012
Vortex2012's picture
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Joined: 06/09/2010
Posts: 35

Yeah, it was probably just a card issue. I have a couple of 6850's and I haven't had any problems.

Intel Core i7 2600K @4.8Ghz | Corsair H100 push/pull | MSI Z68-GD80 | 8GB G.Skill RipjawsX @1600mhz 7-8-7-24 | 2x MSI GTX 580 Lightning Xtreme Editions in SLI | 240GB Patriot Wildfire SSD | 2x 1TB WD Caviar Black in RAID 0 (2TB) | 320GB Hitachi Deskstar | LG Bluray Drive | ASUS Xonar Essence STX | Polk Audio 2.1 speaker system | Sennheiser 558 headphones | Corsair AX1200 | Cooler Master HAF X | Windows 7 Professional 64-bit | Acer P243W 24" monitor (1920x1200)

Tenac
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Joined: 05/09/2011
Posts: 21

OK I put in my new 6870 card and everything works just fine!! So it was NOT the RAM like I read in many forums.
Thanks again for your help!